The Pacific Shores Recovery Admissions Process

Asking for help takes courage, so we make our treatment process simple. When you’re ready to take the first step toward recovery, a Pacific Shores Recovery admissions counselor will guide you through insurance verification, gather necessary health and medical information, and prepare you for arrival at our homelike Southern California rehab facility.

What to Expect During Your Initial Consultation

Clinical Evaluation

During your initial call to our drug and alcohol treatment center, an admissions counselor will help you complete a brief 20- to 30-minute clinical evaluation. During this assessment, we will discuss the following admissions basics:

Drug(s) of choice
Frequency of drug or alcohol use
Addiction treatment history
Incidence of co-occurring behavioral issues (depression, anxiety, mood disorders or obsessive-compulsive disorder)
Overall health condition or medical problems

Financial Guidance

After completing your initial evaluation, a Pacific Shores admissions counselor collects insurance and financial information to fast-track the admissions process. We will verify your insurance policy, review your benefits plan, and discuss applicable co-payments and payment options for residential or outpatient programs. After walking you through the finance process, step by step, our admissions team answers all of your questions and helps you determine the most affordable treatment option.

Travel Preparation

Whether you are a local resident or are traveling to Pacific Shores Recovery from outside California, our team helps coordinate flights and ground transportation. When needed, we will dispatch a driver for expedited pick-up. Each driver is highly trained to keep you (or your loved one) safe during the journey to our Newport Beach treatment center.

Facility Arrival

Upon arriving at our Orange County facilities, you will be welcomed by on-site staff and asked to complete a full intake assessment. Similar to your telephone intake, this evaluation will include more detail about substance use specifics, medical records and behavioral health or dual diagnoses.

What to Bring

We want you to be comfortable when you arrive at Pacific Shores Recovery. Please refer to the following packing list as you prepare for your stay.

Cell phone: You may bring your phone to our OC rehab, but be aware that our staff will hold it for a period of time. As you progress through the recovery program, your phone will be returned.
Clothing: Please bring one week’s worth of clothing. We have laundry facilities on site.
Documentation & credit card: Upon arrival, you will be asked to provide photo identification, an insurance card and credit card for medication co-pays.
Medications: Please bring all current prescriptions and prescriber information.
Alarm clock
Discretionary of cash for store trips ($50 to $100)
Photos of loved ones for wallet or room
Notebook or journal

Build Your Foundation for a Better Life

It can be overwhelming to take the first step toward recovery, but the Pacific Shores team is here to ease the transition. Keeping your best interests in mind, we are your advocates – helping you navigate the insurance, intake and detox processes while offering the support and compassion you need at a critical time. To request insurance verification, inquire about programs or get help for a loved one, call 949.574.2510 or request help using our confidential online form. Welcome to Pacific Shores Recovery, where you’ll find new hope – and a new life.