Effective Date: 6/30/2026

Pacific Shores Recovery LLC

At Pacific Shores Recovery LLC, we are committed to safeguarding your digital privacy and ensuring that your online experience with us is secure. This Website Privacy Policy specifically outlines how we collect, use, and protect the digital information gathered when you visit our website.

Please Note: This policy applies exclusively to your digital footprint while browsing this website. For detailed information regarding how we handle your medical records and Protected Health Information (PHI) in accordance with HIPAA and 42 C.F.R. Part 2 (Confidentiality of Substance Use Disorder Patient Records), please review our Notice of Privacy Practices.

Information We Collect Online

When you visit our website, we may collect digital information in the following ways:

Information You Provide Voluntarily: If you utilize our site to submit a contact form, request an assessment, or verify your insurance, we securely collect the details you provide, which may include your name, contact information, and preliminary health inquiries.
Log Data & Automatic Collection: Like most standard websites, our servers automatically record basic information sent by your browser. This includes your IP address, device type, browser type, operating system, and the specific pages you visit on our site.

Cookies and Tracking Technologies

Because we are a substance use disorder treatment facility, simply visiting our website implies highly sensitive information. Therefore, we heavily restrict the use of cookies and third-party tracking technologies to protect your anonymity.

Essential Cookies We utilize strictly necessary cookies required for our website to function securely and load properly on your device.
Analytics and Marketing We do not deploy standard, unmitigated third-party tracking pixels (such as the Meta/Facebook Pixel or standard Google Analytics) that share your IP address or browsing behavior with external advertising networks. Any analytics or call-tracking platforms we utilize (e.g., CallRail) are strictly configured under a legally binding Business Associate Agreement (BAA) to strip identifying markers and ensure full compliance with HIPAA and 42 C.F.R. Part 2.
Do Not Track (DNT) & Global Privacy Control Our website respects "Do Not Track" signals and Global Privacy Control (GPC) configurations sent by your browser.

How We Use Your Digital Information

The digital data we collect is used exclusively to:

Respond securely to your requests for help, treatment information, or insurance verification.
Maintain the security, integrity, and performance of our website infrastructure.
Understand general, anonymized website traffic trends to improve user experience without identifying individual visitors.

Information Sharing and Disclosure

Protecting your identity as someone seeking recovery resources is our core operational principle.

No Sale of Data We do not—and will not—sell, rent, or lease your digital browsing data or personal information to third parties or data brokers.
Trusted Service Providers We may share securely encrypted website data with trusted IT vendors (such as secure web hosts and HIPAA-compliant form processors). These vendors are legally prohibited from using your data for their own marketing or advertising purposes.
Legal Compliance We will only disclose your digital data if compelled by a valid subpoena, court order, or explicit legal requirement, strictly adhering to the rigorous disclosure limitations mandated by 42 C.F.R. Part 2.

Your California Privacy Rights (CCPA / CPRA)

Because Pacific Shores Recovery LLC operates in California, residents are afforded specific digital privacy rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

The Right to Know You have the right to request details regarding the specific pieces and categories of digital personal information we have collected about you over the past 12 months.
The Right to Delete You have the right to request the deletion of the digital personal information we have collected via this website (subject to exceptions where data must be retained for legal or medical compliance).
The Right to Correct You may request that we correct inaccurate digital personal information we hold about you.
The Right to Opt-Out of Sharing While we do not sell your data, you have the right to direct us not to "share" your personal information for cross-context behavioral advertising.
The Right to Limit Sensitive Information You may request that we limit the use of your sensitive personal information solely to what is necessary to perform the services you requested.
The Right to Non-Discrimination We will never deny you treatment or provide a different quality of care if you choose to exercise your digital privacy rights.

To submit a consumer rights request regarding your website data, please contact us using the information provided below.

Data Security

We implement rigorous, industry-standard administrative, physical, and technical safeguards—including SSL encryption—to protect any data transmitted through our website. However, no internet transmission is entirely foolproof, and we cannot guarantee absolute digital security.

Changes to This Policy

We reserve the right to update this Website Privacy Policy to reflect changes in digital compliance laws, technology, or our operational practices. Any updates will be posted on this page with a revised "Effective Date."

Contact Information

If you have questions regarding this Website Privacy Policy, how we handle digital tracking, or wish to exercise your California consumer privacy rights, please contact us at:

Pacific Shores Recovery LLC Address: 120 Tustin Ave STE C-212 Newport Beach CA 92663

Phone: 949-763-3724